Monarch Airlines - delays giving you a headache?
Who they are
Monarch Airlines are British carriers operating scheduled flights to 30 European Mediterranean destinations, Egypt, Cyprus and the Canary Islands, as well as over 70 chartered flights to Europe, USA, India and Africa. The airline is a subsidiary of Monarch Holdings, which in turn is owned by Globus Travel Group. It is licensed to carry passengers, mail and cargo aboard aircraft with 30 seats or more. With headquarters at Luton Airport, Monarch also has branches in Birmingham, East Midlands, Gatwick, Manchester and Leeds. Founded in 1967 and operating since 1968, Monarch Airlines currently maintains a fleet of 45 aircraft, employs roughly 3,000 people and caries nearly 7 million passengers per year.
Main connections and airports
Monarch Airlines operate flights from 60 airports, the most important of which are: London Gatwick (LGW), Birmingham International (BHX), Manchester Airport (MAN), London Luton Airport (LTN), Tenerife South (TFS), Alicante-Elche (ALC), and Palma de Mallorca (PMI). A helpful interactive route map of all the connections between the 60 airports it operates in is available on the website. The most active flight route is currently London Gatwick to Faro, with over 50 flights per month, on average, followed by Gatwick-Alicante and Malaga. The carrier is considered a leading leisure airline, and it is only natural that most of its summer destinations are alluring European cities scattered along the Mediterranean coast, such as Faro and Alicante. Next in line are the torrid and secluded Canaries, with their splendid volcanic landscape covered in dunes formed by grains of sand that travel all the way from Africa, for the sake of which most people don't mind enduring slight flight delays.
Facts and Figures
In terms of punctuality, Monarch Airlines seem to have fulfilled all of their 155 return flights in May 2014 with no cancellations and few delays, according to FlightStats, but still the delays were considerably more than they had prior to May 2014.
Awards, Bonuses and Extras
Monarch Airlines are the proud winners of numerous awards dating back as early as 2006, but the latest were the Globe for Best Charter Airline, the British Travel Awards' Best Leisure Airline, and the Marketing Society Awards' Excellence for its SEO campaign. The latest fleet update disclosed by the media is a massive commitment to improving customer experience. The additional leg room, the appealing cabin and modern facilities, along with the newly announced ban on reclining seats is sure to win them a few fans, considering they don't really have many perks and distinguishing services, aside maybe from the fact that they operate a frequent-flyer program.
If you or someone you know has experienced a flight delay or cancellation with Monarch Airlines, check your flight below and see if you are entitled to any compensation from the airline!