Barcelona-El Prat Airport - Problems with your flight? - Flightright UK

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Barcelona-El Prat - Ticket refund and compensation in case of flight delays and cancellations

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Recently canceled or delayed flights in Barcelona

Find the latest Barcelona airport delays and cancellations here. Use our calculator to check if you may be entitled to compensation and instruct Flightright’s lawyers to claim between £220 and £520 for you. If you were a passenger on one of the following flights, you may be entitled to compensation – check for free.


Flight canceled or delayed at Barcelona-El Prat

Barcelona-El Prat Airport, located 15 km southwest of Barcelona city center, has already won several SkyTrax awards, which evaluate various quality aspects of airports around the world. According to Flightright, there were a total of 144340 flights scheduled at Barcelona Airport (El Prat) in 2023. Of these, 600 flights were canceled, which corresponds to 0.42% of all scheduled flights. In addition, 677 flights were delayed, representing 0.47% of all flights.

Be prepared for any unforeseen events with the airlines. We can help you file a formal claim for the delay or cancellation of your flight in Barcelona-El Prat. Thanks to our online calculator, you can find out if you are entitled to compensation of between £220 and £520.

What rights do I have if there are delays or cancellations in Barcelona?

  • According to UK261 Regulation, you can claim compensation of between £220 and £520.
  • Regardless of the ticket price
  • Applies to all flights less than 6 years old.
  • In the event of a delay of more than 3 hours, cancellation or overbooking

What to do if there are delays or cancellations in Barcelona?

  • Ask the airline for the reason for the delay
  • Keep important documents safe: Photos, receipts for your expenses, gift vouchers.
  • Ask about basic services at the airport
  • Check your claim with our online compensation calculator.

In which cases am I entitled to compensation for flight cancellations or delays?

If your flight arrives at its destination at least 3 hours late, is canceled without 14 days’ notice or you are denied boarding and is under UK261 Regulation , you are entitled to compensation. Passengers departing from a UK airport, or flying to the UK from a non-UK airport on an EU/EEA or UK air carrier, as well as passengers flying to the EU/EEA from a non-EU/EEA airport on a UK air carrier, are protected under UK261 Regulation. The amount of compensation depends on the distance of the journey, and the entitlements apply to flights up to 6 years old, for both business and leisure travel. So-called extraordinary circumstances exempt the airline from paying compensation, e.g. strikes or bad weather conditions. Important: Do not let your airline excuse you! Discount vouchers do not release the airline from its obligation to pay compensation.

Possibility of a complaint:

  • Delays: Your flight has arrived at its destination more than 3 hours late.
  • Cancellations: You were informed of the cancellation less than 14 days before departure.
  • Overbooking: The airline overbooks your flight and you can no longer find a seat on board.
  • Missed connecting flight: You miss your connecting flight and reach your final destination with a delay of 3 hours or more.

The amount of compensation depends on the flight distance:

  • Short-haul flights – less than 1500 km – £220 compensation for affected passengers
  • Medium-haul flights – between 1500 km and 3500 km – entitlement to £350 compensation per passenger
  • Long-haul flights – more than 3500 km – affected passengers are entitled to £520 compensation.

Delay, cancellation, overbooking, missed connecting flight? You are entitled to:

Short distance up to 1500 kmMedium distance up to 3500 kmLong distance from 3500 km
e.g. London – Edinburghe.g. London – Athense.g. London – Tokyo

What should I do if my flight is delayed or canceled at Barcelona Airport?

You should first try to find out whether your flight is eligible for compensation. Knowledge of the UK regulation and similar cases can help you determine the amount of compensation you are entitled to. A quick and easy alternative is to use our free online calculator. Enter your flight details and you will immediately find out how much compensation you will receive if your flight is delayed or canceled. More than 15 years of experience and more than 14 million passengers have already used our compensation service.

What am I entitled to during my waiting time at Barcelona airport?

After a long wait, you may need additional services at the airport. These services are provided by the airline and depend on the length of the journey:

  • Short distance: from 2 hours standby time, free drinks, food and 2 phone calls, emails or faxes
  • Medium distance: from 3 hours standby time, free drinks, food and 2 phone calls, e-mails or faxes
  • Long distance: from 4 hours standby time, free drinks, food and 2 phone calls, e-mails or faxes

In the event of overbooking, all services must be offered immediately.

More than 5 hours delay

If this is the case, you automatically have the option of canceling your flight. You have the right to complain about the delay of your flight and it is up to the airline to offer you an alternative route or refund your ticket.

Flight for the next day

If it is not possible to fly on the scheduled day and the flight is postponed to the next day, the cost of accommodation and transportation from the airport to the hotel and back will be covered by the airline. Please contact the airline directly and ask for a written confirmation after payment has been made.

How can I secure my compensation for the next flight?

Use our compensation calculator to make sure you don’t miss out on any possible claims. Enter your flight details from Barcelona Airport in advance and we will inform you as soon as we know if compensation is possible. Your friends or family may also be entitled to compensation:

  • They can claim between £220 and £520 per passenger.
  • Try it out for free and with just a few clicks
  • No effort, no investment, no waste of time

What are my passenger rights if my flight is canceled due to a strike at Barcelona (El Prat) Airport?

If your flight is due to depart from Barcelona (El Prat) Airport and there is a strike at the airport in question, first check whether your flight is affected by the cancelations due to the strike. According to the UK Passenger Rights Regulation, you are entitled to alternative transportation or a refund of the ticket price. You may also be entitled to compensation if there are no extraordinary circumstances and it is an internal airline strike, for example. Contact your airline for more information about replacement transportation, rebooking or ticket refunds, as well as local services such as meals and, if necessary, accommodation and transportation to the hotel.

Can I receive flight compensation if my flight at Barcelona (El Prat) Airport is delayed or canceled due to a strike?

A flight cancellation or a significant delay of more than three hours due to a strike is often considered an extraordinary circumstance, provided the strike is not the fault of the airline or airline staff. There is no entitlement to compensation in exceptional circumstances. Nevertheless, passengers should check their rights to basic care and catering services at Barcelona Airport (El Prat). This includes meals, refreshments and, if necessary, accommodation, depending on the length of the delay and the flight route. Also important to know: If your flight is canceled because the airline staff is on strike, then you are entitled to your ticket price refund, alternative transportation, meals on site and additional compensation.

Useful tips and information about Barcelona-El Prat

The airport has two passenger terminals, Terminal T1 and Terminal T2. It is easily accessible from Barcelona city center by train or bus. It is considered a “silent airport”, as the number of messages broadcast over the public address system is reduced to make the stay more pleasant for both travelers and employees.

Punctuality in the spotlight

Barcelona El-Prat experienced robust activity in 2023 with several airlines experiencing high flight volumes and generally low disruption rates. The most active airline was Vueling with a total of 61,067 flights, 113 cancellations and 169 delays, reflecting a strong operational performance despite the high volume. Ryanair followed closely behind with 22,053 flights, 51 cancellations and 118 delays, indicating efficient operations. easyJet, another major operator, handled 7,803 flights with 101 cancellations and 52 delays.

Exceptional circumstances at Barcelona-El Prat airport

Air traffic controller strikes or unfavorable weather conditions are considered “extraordinary circumstances”, so the airline is not obliged to pay compensation. However, you may be entitled to basic services and benefits at the airport or the airline itself may offer you an alternative route.

Problems with your flight from Barcelona-El Prat airport?

According to Flightright data, there were 1277 incidents at Barcelona Airport (El Prat) in 2023, accounting for 0.88% of all departures. The UK regulation provides for compensation in the event of long delays, cancellations and overbooking. Flightright helps you to assert your rights and receive compensation.

We will be happy to help you in case of flight problems with the airline for:

We have already been able to help with problems at the following airports, among others

We have already taken successful action against these and more airlines

Your flight did not go as planned?

In the event of flight delays, cancellations and overbooking, passengers may be entitled to compensation or ticket reimbursement. Flightright enforces your rights.

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