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Glasgow International Airport Delay

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Glasgow International Airport Delays

Facts and Figures

Glasgow International Airport operates 24 hours a day, 365 days a year, and is owned by Heathrow Airport Holdings (formerly BAA). Based on data collated from 2013, the airport handles approximately 20,000 passengers per day, and almost 7.5 million passengers per year – making it the second busiest airport in Scotland, and the eighth busiest in the UK. Passenger traffic peaked in 2006 at 8.8 million, dipped in 2010 at 6.5 million, and subsequently increased again to 7.1 million in 2012. There are more than 200 flights per day, and 11,000 tonnes of air cargo freight per year. There is one main terminal and one main runway, although there is also an additional terminal check-in facility that opened in 2004. In 2010, Glasgow International Airport received the Thomas Cook Airlines award for Best UK Airport, and in 2012 it received the ROCCO award for Excellence in Customer Services.

Facilities at the airport include smoking areas, a prayer room, post and currency services, and wireless internet access. The airport also accommodates 23 shops and 12 restaurants and bars. The Sky Lounge is available to all passengers holding a valid boarding pass, and offers a wide range of amusements and refreshments. 35 airlines operate from the airport, including British Airways, easyJet, Flybe, Thomas Cook and Thomson. These airlines, plus many others, fly to 90 destinations, the majority of which are in the UK and Europe. There are also flights to the USA, Canada, Mexico, and Dubai. At present, the most popular UK destination from this airport is Heathrow, and the most popular international destination is Dubai.

Glasgow International Airport is easily accessible via the M8 motorway, either by car or by one of the many bus services operating to and from the city centre. In particular, the Glasgow Shuttle and Air Link buses both offer frequent services day and night. Trains don’t operate out of the airport, but the nearest train station (Paisley Gilmour Street) is only 1 mile out of the airport, and can be reached by taxi or bus. For more details regarding travelling to and from the airport, visit Glasgow Airport.

Data from the 2013 Flight on Time report revealed the following concerning delays at Glasgow International Airport: the percentage of flights leaving early or up to 15 minutes late was 83.7%, delays ranged from 16 minutes to 6 hours, and the average delay was 10.33 minutes Flight on Time. The airlines operating out of this airport range widely in terms of punctuality performance; easyJet, KLM and Flybe rank in the top 20, with average delays of 6.92, 6.97 and 8.86 respectively.

The History of Glasgow's biggest Airport

Glasgow International Airport is located 6 miles outside of Glasgow city centre. Formerly known as Glasgow Abbotsinch Airport, in the 1930s it operated as an RAF Station HQ and a naval base. It officially opened as a commercial airport in 1966, offering flights throughout the UK and Europe, serving 1.5 million passengers in the first year. In 1975, the BAA took control of the airport, and following privatization of the company in the 1980’s, the international restrictions on Glasgow Airport were lifted, allowing it to offer flights to additional destinations worldwide. Transatlantic operators relocated from Prestwick Airport to Glasgow Airport, which was subsequently renamed Glasgow International Airport. During this time, passenger numbers reached 4 million. The opening of the international pier in 1994 increased the number of flight gates to 38, and subsequently, by the year 2000, the number of passengers had grown to 6.9 million. In 2003, a satellite terminal was built in order to provide a check-in facility specifically for the airports low-cost airlines. In 2008, the airport further invested £30 million in an extension of their terminal, enlarging the lounge space for passengers, and providing a wider range of shops, restaurants and bars. On June 30th 2007, a car loaded with propane canisters was driven into the terminal in an attempted terrorist attack, resulting in some damage to the terminal, but no human fatalities.

You can claim Compensation if your Flight is delayed

Passengers who have experienced flight delays or cancellations can claim compensation from their airline, with the potential to receive a payment of up to £480. Flightright helps passengers claim their compensation for delayed and cancelled flights. Our law experts will do all the work for you to receive your compensation. The Flightright website lists passenger rights according to EU regulation, as well as having an exhaustive list of frequently asked questions. A lack of knowledge of one’s rights and privileges often makes people settle for less, and not demand for what has been promised or what is rightfully theirs. Flightright seeks to set that right.

What rights do I have?

Under EU law, you can get up to 480£ compensation in the event of a delay, cancellation or overbooking of your flight.
This is true regardless of the ticket price and up to 6 years retrospectively.


What to do when delayed?

  • gather information
  • Take photos
  • You are entitled to vouchers
  • Keep documents from the airline, such as letters, tickets, vouchers
250 €
Up to 1,500 KM
2H Delay
400 €
1.500 KM - 3.500KM
3H Delay
600 €
Mer än 3500 km
6H Delay
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Picture from customer Mirjam Bigger

I'm glad I made the decision to make a claim through you! The 843 EUR has arrived! With this money we will treat ourselves to an unplanned getaway. Thank you so much - we will drink a toast to you!


Doing it yourself

annoying and unpromising

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  • small chances of success
  • often no experience (complex field of law)
  • high stress factor (paperwork, phone calls)


simple and straightfoward

  • cost risk: €0
  • takes little time (2 minutes)
  • high chances of success
  • experienced travel legal experts (enforced more than € 100,000,000)
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expensive and complex/effortful

  • cost risk: several hundred euros
  • very time-consuming (several hours)
  • chances of success unclear
  • experience unknown (depends on specialty)
  • high stress factor (meetings, paperwork, phone calls)