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American Airlines flight delays and cancellations

American Airlines, based in Texas, is the largest airline worldwide. Its vast network spans 350 airports domestically and internationally, with 50 countries reached by its operations. When flying out from the UK they subject their passengers to an above average number of both flight delays and cancellations.

If you are one of these unlucky passengers, we help will you to enforce your rights and level the playing field between you and American Airlines. By using our easy, fast and free online calculator you can check your eligibility for compensation.

American Airlines cancellations and flight delays compensation

Your rights when delayed with American Airlines

  • You could be entitled to as much as Up to €600 compensation
  • Flights dating as far back as 6 years
  • Regardless of the ticket price
  • When the flight was cancelled, delayed at least 3 hours or overbooked

Tips and Tricks when delayed with American Airlines

  • Establish what caused the delay directly with the airline
  • Collect documents: photos/screenshots, receipts of expenses, vouchers etc
  • Be sure to claim your benefits and services while at the airport
  • Exchange contact details with fellow passengers

More detailed information regarding your passenger rights and the EU law

Under what conditions does your flight delay qualify for compensation?

The amount of compensation rests on the distance of the flight - not on the amount you paid for your ticket. Essentially your flight has to arrive at its destination with a delay of 3 or more hours and apply under the current EU Regulation. Your claims remain valid up to 6 years retrospectively. Here is a breakdown of which compensation you’ll be entitled to, based on the circumstances of your delay:

Flight delay compensation amounts

American Airlines: Additional services at the airport

Should your departure be heavily delayed, you’ll become entitled to the right to basic benefits and services at the airport. These entitlements vary depending on the distance of your flight. Below is an overview of what you’re eligible for:

  • Short distance, less than 1500 km: from 2 hours delay time - free drinks and food, as well as 2 telephone calls, emails or faxes
  • Medium distance, between 1500-3500 km: from 3 hours delay time - free drinks and food, as well as 2 telephone calls, emails or faxes
  • Long-haul, from 3500 km: from 4 hours delay time - free drinks and food, as well as 2 telephone calls, emails or faxes
Delays of 5 or more hours

Should your delay reach over 5 hours, you have the option, regardless of the distance, to withdraw from your flight. The airline is obliged to either reimburse you or offer you alternative transportation to your destination

Departure delayed until the following day

If your flight ends up being postponed to the following day, you’ll be eligible for a hotel stay, including transport to and from the airport. Message the airline straight away and ask for confirmation of your hotel room and transfers to be provided in writing.

Important: If the airline attempts to make excuses, don’t accept them! Complimentary food/drinks or hotels don’t negate the airline’s responsibility to pay your compensation.

Our Promise

As a result of our expertise, we enforce compensation with very high success rates. This enables us to promise a completely free service if your case turns out to be unsuccessful.

Doing it yourself

annoying and unpromising

  • cost risk: €0
  • very time-consuming (paper-warfare with the airline)
  • small chances of success
  • often no experience (complex field of law)
  • high stress factor (paperwork, phone calls)


simple and straightfoward

  • cost risk: €0
  • takes little time (2 minutes)
  • high chances of success
  • experienced travel legal experts (enforced more than € 150,000,000)
  • absolutely stress-free (We enforce the compensation for you.)


expensive and complex/effortful

  • cost risk: several hundred euros
  • very time-consuming (several hours)
  • chances of success unclear
  • experience unknown (depends on specialty)
  • high stress factor (meetings, paperwork, phone calls)

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