Aberdeen Airport - Delayed Flights Compensation - Flightright UK

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Aberdeen Airport - Ticket refund and compensation in case of flight delays and cancellations

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Facts and Figures about Aberdeen’s Airport

Aberdeen Airport is a large international airport in Dyce, a suburb in Aberdeen, Scotland, located 10 kilometres north-west of the city centre of Aberdeen. It is surrounded by some of Aberdeen’s major attractions including the Malt Whisky Trail, Balmoral Castle, Cairngorms National Park, Gordon Highlanders Museum, and St. Machar’s Cathedral. The airport offers duty free stores, bureau de change, and a tourist information centre. The airport’s Speedbird Inn and Thistle Hotel both offer restaurants and comfortable accommodation at affordable rates. The guest rooms are equipped with televisions, music systems, DVD players, free Internet access, and coffee making facilities.

In addition, there are a number of institutions offering professional flight training to upcoming pilots. Due to its large size, the airport manages to deal with large airlines such as EasyJetFlybeBritish AirwaysSAS, and Monarch Airlines. For example, EasyJet flies to London-Gatwick (LGW)London-Luton (LTN)Leeds (LBA), and Copenhagen (CPH). Flybe flies to Manchester (MHT), and Birmingham (BHX). There are also many more opportunities to get away with all the other airlines! According to United Kingdom Annual Airport Statistics, the airport handles an average of 2.6 million passengers every year.

According to Flightright Data, in 2023, Aberdeen Airport had a total of 14,079 scheduled flights. Out of these, 500 flights were cancelled, representing 3.55% of all scheduled flights. In addition, 95 flights were delayed, making up 0.67% of the total. There were 595 incidents, which constituted 4.23% of all departing flights.

If you suffer disruption, we will help you to claim your compensation with whichever airline you were flying with. Make use of our free online calculator and check if you are eligible for compensation.

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The Short History of the Airport

The airport was opened officially in the year 1934 by Eric Gandar Dower, one of the most celebrated Scottish Unionist Party Politicians. It was constructed to connect the northern islands of Scotland with the city of London.
During the Second World War, the airfield was turned into a Royal Air Force Station. Apart from being occupied by British soldiers providing protection from German bombings, the airfield once served as a photographic reconnaissance base. Even though the airfield was bombed between July and August 1940 by the Luftwaffe, no serious damages were reported. A decoy site known as Q Site was constructed at Harestone Moss with an intention of creating the impression of an active and functional airfield during the night. Anti-Glider poles were also erected near the airport to prevent German Gliders from landing to raid or attack RAF. When things started cooling down, a new terminal and control tower were constructed at the airport to handle the increasing air traffic. After being nationalised in the year 1947, it took some time before the airport was handed over to the British Airports Authority (BAA) in 1775. Today, it is one of the largest airports not only in the United Kingdom, but also in Europe with numerous airlines handling both passengers and cargos in large numbers.

Delayed Flights and How to Claim Your Compensation

The airport’s management has confirmed that some airlines have been experiencing delays due to different reasons such as bad weather conditions, minor technicalities, and ignorance coming from some careless passengers. Reports released by the management indicate that airlines with high tendency of delays include Lufthansa, SAS, and EasyJet.

Delay, cancellation, overbooking or missed connection flight? You are entitled to:

Short distance up to 1500 kmMedium distance up to 3500 kmLong distance from 3500 km
e.g. London – Edinburghe.g. London – Athense.g. London – Tokyo

Statistical Overview of Airlines at Aberdeen Airport in 2023

Aberdeen Airport experienced varied performance among its top airlines. The most active carrier was Loganair, operating a total of 5,607 flights with 183 cancellations and 48 delays, reflecting a relatively high operational load with a moderate rate of disruptions. Following close behind, British Airways managed 1,977 flights, with 81 cancellations and 12 delays, indicating a fairly stable performance. KLM Cityhopper conducted 1,172 flights, with 42 cancellations and 10 delays, showcasing efficient operations with minimal disruptions. Wideroe’s Flyveselskap had 1,069 flights, with 53 cancellations and only 1 delay, representing excellent timeliness despite a higher cancellation rate. EasyJet operated 1,054 flights with 16 cancellations and 12 delays, demonstrating a balanced performance with few delays. Overall, the operational data from Aberdeen Airport in 2023 showcases a busy and varied air traffic environment, with Loganair leading in activity and other airlines maintaining steady operations with relatively low disruption rates.

Top 5 Airlines at Aberdeen Airport

Airline NameTotal FlightsCancellationsDelays
British Airways1,9778112
KLM Cityhopper1,1724210
Wideroe’s Flyveselskap1,069531

What rights do I have?

Under EU law, you can get up to 480£ compensation in the event of a delay, cancellation or overbooking of your flight.
This is true regardless of the ticket price and up to 6 years retrospectively. LEARN MORE ABOUT YOUR RIGHTS 

What to do when delayed?

  • gather information
  • Take photos
  • You are entitled to vouchers
  • Keep documents from the airline, such as letters, tickets, vouchers
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Recently cancelled or delayed flights at Aberdeen Airport

Here you’ll find delays and cancellations at Aberdeen Airport that could entitle you to financial compensation. Use our online calculator to check your entitlement to compensation and let Flightright do the rest of the work.


Strike action at Aberdeen Airport

If strikes are carried out at Aberdeen Airport, you’ll most likely be unable to claim compensation for delays or cancellations, as the airlines consider this an ‘exceptional circumstance’. You will still be able to receive additional services and benefits, including the option for alternative transportation.

What rights do I have as a passenger if my flight is canceled due to a strike at Aberdeen Airport?

If your flight is planned to depart from Aberdeen and there is a strike at the airport, first check if your flight is affected by the cancellations due to the strike. According to the EU Passenger Rights Regulation, you are entitled to alternative transportation or a refund of the ticket price. In addition, you may be entitled to compensation if there are no extraordinary circumstances, and it is an internal airline strike. Contact your airline for further information regarding substitute transportation, rebooking, or ticket refund as well as on-site services such as meals and, if necessary, accommodation and transportation to the hotel.

Can I get compensation if my flight is delayed or canceled at Aberdeen due to a strike?

A flight cancellation or significant delay of more than three hours due to a strike is often considered an extraordinary circumstance, provided the strike is not within the control of the airline or its personnel. There is no entitlement to compensation in case of extraordinary circumstances. However, passengers should be aware of their rights to basic care and catering services at Aberdeen Airport. This includes meals, refreshments, and, if necessary, accommodation, depending on the duration of the delay and the flight distance. Also, important to know: If your flight is canceled because the airline staff is on strike, you are entitled to a refund of your ticket price, alternative transportation, on-site catering, and additional compensation.

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