Flight delay Emirates - Refund & Compensation | Flightright UK

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Emirates - Ticket refund and compensation in case of flight delays and cancellations

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Emirates - Ticket refund and compensation in case of flight delays and cancellations
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Recent flight delays and cancellations with Emirates

Click to view all recent flight delays and cancellation data for Emirates. The table below gives you an inside view of how much information we have at our disposal.

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Here’s what our customers say after receiving compensation from Emirates through Flightright.

About Emirates

Emirates operates flights to numerous destinations around the world and is one of the largest airlines. The Dubai state airline was founded in 1985. The airline is based at Dubai Airport. Emirates is canceling a lot of flights due to lower demand. For flight cancellations due to economic reasons, we see good chances to have a compensation claim, especially if you were informed by Emirates not more than 14 days before your flight. But don’t worry, when delays and cancellations occur, we can enforce your right to compensation of up to €600.

Did your last flight with Emirates not go as planned? Was your flight delayed or even canceled? In these and similar cases, passengers are protected by the EU Passenger Rights Regulation. At Flightright, we assist Emirates passengers who have been subjected to a delay or flight cancellation to enforce their rights. Getting compensated is quick and simple. To get started, use our free online calculator to check your eligibility for a Emirates flight delay compensation. If Flightright is successful, you will receive your compensation or ticket refund minus our success commission (usually 20-30% plus VAT).

What are my rights when delayed with Emirates?

  • According to EU law up to €600 Compensation
  • Regardless of the ticket price
  • Flights up to 6 years old
  • When the flight was delayed at least 3 hours, cancelled or overbooked
  • Meals and refreshments. Free transport, accommodation (in the case of an overnight stay), and access to phone and email.

What should I do when delayed with Emirates?

  • Confirm the reason for the delay with the airline.
  • Collect proof: photos, receipts of expenses, vouchers, etc.
  • Insist on your basic benefits and services at the airport.
  • Check your eligibility for compensation with our free online calculator

More in-depth information regarding the EU-regulation and your passenger rights.

Under what conditions is your flight delay with Emirates eligible for compensation?

The 2004 EU261 regulation clearly defines a flight delay as when an airline or its replacement arrives at your destination more than 3 hours later than expected. In this circumstance, you need to check to know if you might be entitled to compensation.

Note: the amount of compensation is dependent on the distance of the flight – not on the amount you paid for your ticket. Additionally, the flight must either take off or land in the European Union. In the case where it is landing in the European Union, the airline must also have its headquarters in the EU.

An Emirates passenger is entitled to compensation in the event of the following:

  • Flight delay: If your Emirates flight arrives at your destination more than 3 hours later than expected.
  • Flight Cancellation: if you were not informed of the cancellation or informed less than 14 days before departure.
  • Overbooking: If you had suffered a denied boarding due to overbooking of your flight.
  • Missed connecting flight: If you missed a connecting flight due to a delay in one of the legs, and you arrived at your destination more than 3 hours later than expected.

Don’t take any excuses!

  • Meal vouchers or accommodation (in the case of an overnight delay) do not suffice for compensation.
  • All flight packages are covered by this regulation and only the person on the passenger manifest and who has suffered the delay, irrespective of who paid for the ticket, will receive compensation for the disturbance.
  • Your claims are valid up to 6 years in the past.
  • Only extraordinary circumstances such as union strikes or bad weather relieve the airline of this responsibility.

Here is an overview of which compensation you’ll be entitled to, based on the circumstances of your delay:

  • Short distance flight delays – Below 1500km – Passengers are due €250 compensation from Emirates.
  • Medium distance flight delays – Between 1500km and 3500km – Passengers are due €400 compensation from Emirates.
  • Long distance flight delays – Over 3500km – Passengers are due €600 compensation from Emirates.

Delay, cancellation, overbooking or missed connection flight? You are entitled to:

Short distance up to 1500 kmMedium distance up to 3500 kmLong distance from 3500 km
e.g. London – Edinburghe.g. London – Athense.g. London – Tokyo
250€400€600€

How to claim compensation from Emirates

The first thing to do is confirm that you are eligible for Emirates flight delay compensation. This is often not a simple process when done on your own: getting access to flight databases, comparing your situation with other similar cases, checking whether your case applies under European Regulation No. 261/2004, etc. are some of the tasks that need to be done carefully to determine if you are eligible for an Emirates compensation. In fact, for an individual without the legal expertise or the required technology, this can prove quite complicated.

But we have made it all easy with Flightright. In simple steps, you can determine your eligibility for an Emirates delay compensation. Simply enter your flight details into our free compensation calculator, establish that you’re entitled to a claim against Emirates, and then leave the rest to us. It will only take a few minutes for us to verify the eligibility of your claim and initiate action to ensure that you get compensated. Our service is free, as we only get a percentage of what we can extract as a claim. By choosing us, you are opting to join the more than 14 million satisfied customers who have used our service. We are a dependable partner, and we have been successful at asserting air passenger rights since 2010.

The Flightright team’s promise

Thanks to our expertise, we enforce compensation with a very high rate of success. That’s why we can promise a completely free service in unsuccessful cases!

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Emirates Additional services at the airport

If your Emirates flight departure is delayed for more than normal, you immediately have the right to basic benefits and services. These rights vary depending on the distance of your flight. Below, you’ll find an overview of what you’re eligible for:

  • Short distance: from 2 hours waiting time – free drinks, free food, and 2 telephone calls, emails, or faxes
  • Medium distance: from 3 hours waiting time – free drinks, free food, and 2 telephone calls, emails, or faxes
  • Long-haul: from 4 hours waiting time – free drinks, free food, and 2 telephone calls, emails, or faxes

Delays of more than 5 hours

In this instance, you can, regardless of the distance, withdraw from your flight. Emirates is obliged to either reimburse you or offer you alternative transportation to your destination.

Departure delayed until the next day

You’re eligible for a stay in a hotel, including transport to and from the airport. Contact Emirates customer service directly and ask that confirmation of your hotel room and transfers to be provided in writing.

Your flight didn’t take off yet?

You can simply enter your flight details for your future flight, and we will let you know whether you’re eligible for compensation. Enter your flight here:

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Emirates – Summary of Operational Activities in 2023 

According to Flightright Data, Emirates operated a total of 51,328 flights in 2023, with 7 flights canceled and 264 delays.

Airline Name Total number of Flights Total number of Cancellations Total number of Delays 
Emirates51.328 7264

Top 5 Major Airports Emirates Operated at in 2023 

The following table provides a detailed view of Emirate’s operations and performance at major airports in 2023. According to Flightright Data, the top five airports Emirates flew to in 2023 were Dubai, London (Heathrow), Frankfurt, Amsterdam and Milano (Milan) – Malpensa.

Departure City Total Number of FlightsTotal Number of CancellationsTotal Number of Delays 
Dubai 22.639 38 
London (Heathrow) 2.285 
Frankfurt 1.521 
Amsterdam 1.515 49 
Milano (Mailand) – Malpensa 1.114 35 

Had flight problems with Emirates?

Flightright takes care of your rights in the event of flight delays, cancellations, and overbooking and is committed to ensuring that you receive your compensation from the airline.

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