Aer Lingus - Compensation for delayed flights | Flightright UK

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Aer Lingus - Ticket refund and compensation in case of flight delays and cancellations

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Recent flight delays and cancellations with Aer Lingus

Click to view all recent flight delays and cancellation data for Aer Lingus. The table below gives you an inside view of how much information we have at our disposal.

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Here’s what our customers say after receiving compensation from Aer Lingus through Flightright.

About Aer Lingus

Aer Lingus is Ireland’s second-largest airline by the size of its fleet and the nation’s national carrier. Unlike most of its counterparts, Aer Lingus has fared quite well on the delay and cancellation table. However, delays and cancellations are inevitable. When they occur, you can be sure of Flightright’s commitment to ensuring that you get compensation for your inconvenience.

At Flightright, we assist Aer Lingus passengers who have been subjected to a delay or flight cancellation to enforce their rights. Getting compensated is quick and simple. To get started, use our free online calculator to check your eligibility for a Aer Lingus flight delay compensation. For flight cancellations due to economic reasons, we see good chances to have a compensation claim, especially if you were informed by Aer Lingus not more than 14 days before your flight.

What are my rights when delayed with Aer Lingus?

  • According to EU law up to €600 Compensation
  • Regardless of the ticket price
  • Flights up to 6 years old
  • When the flight was delayed at least 3 hours, cancelled or overbooked

What should I do when delayed with Aer Lingus?

  • Confirm the reason for the delay with the airline.
  • Collect proof: photos, receipts of expenses, vouchers, etc.
  • Insist on your basic benefits and services at the airport.
  • Check your eligibility for compensation with our free online calculator

More in-depth information regarding the EU-regulation and your passenger rights.

Under what conditions is your flight delay with Aer Lingus eligible for compensation?

All Aer Lingus flights that have been cancelled or delayed are potential for an Aer Lingus delay compensation. Although there are situations which absolve the airline of any responsibilities, those that indict the airline would see you entitled to a compensation of up to €600. The 2004 EU261 regulation clearly defines a flight delay as when an airline or its replacement arrives at your destination more than 3 hours later than expected. In this circumstance, you need to check to know if you might be entitled to compensation.

Note: the amount of compensation is dependent on the distance of the flight – not on the amount you paid for your ticket. Additionally, the flight must either take off or land in the European Union. In the case where it is landing in the European Union, the airline must also have its headquarters in the EU.

A Aer Lingus passenger is entitled to compensation in the event of the following:

  • Flight delay: If your Aer Lingus flight arrives at your destination more than 3 hours later than expected.
  • Flight Cancellation: if you were not informed of the cancellation or informed less than 14 days before departure.
  • Overbooking: If you had suffered a denied boarding due to overbooking of your flight.
  • Missed connecting flight: If you missed a connecting flight due to a delay in one of the legs, and you arrived at your destination more than 3 hours later than expected.

Don’t take any excuses!

  • Meal vouchers or accommodation (in the case of an overnight delay) do not suffice for compensation.
  • All flight packages are covered by this regulation and only the person on the passenger manifest and who has suffered the delay, irrespective of who paid for the ticket, will receive compensation for the disturbance.
  • Your claims are valid up to 6 years in the past.
  • Only extraordinary circumstances such as union strikes or bad weather relieve the airline of this responsibility.

Here is an overview of which compensation you’ll be entitled to, based on the circumstances of your delay:

  • Short distance flight delays – Below 1500km – Passengers are due €250 compensation from Aer Lingus.
  • Medium distance flight delays – Between 1500km and 3500km – Passengers are due €400 compensation from Aer Lingus.
  • Long distance flight delays – Over 3500km – Passengers are due €600 compensation from Aer Lingus.

Delay, cancellation, overbooking or missed connection flight? You are entitled to:

Short distance up to 1500 kmMedium distance up to 3500 kmLong distance from 3500 km
e.g. London – Edinburghe.g. London – Athense.g. London – Tokyo
250€400€600€

How to claim compensation from Aer Lingus

The first thing to do is confirm that you are eligible for Aer Lingus flight delay compensation. This is often not a simple process when done on your own: getting access to flight databases, comparing your situation with other similar cases, checking whether your case applies under European Regulation No. 261/2004, etc. are some of the tasks that need to be done carefully to determine if you are eligible for an Aer Lingus compensation. In fact, for an individual without the legal expertise or the required technology, this can prove quite complicated.

But we have made it all easy with Flightright. In simple steps, you can determine your eligibility for a Aer Lingus delay compensation. Simply enter your flight details into our free compensation calculator, establish that you’re entitled to a claim against Aer Lingus, and then leave the rest to us. It will only take a few minutes for us to verify the eligibility of your claim and initiate action to ensure that you get compensated. Our service is free, as we only get a percentage of what we can extract as a claim. By choosing us, you are opting to join the more than 11 million satisfied customers who have used our service. We are a dependable partner and we have been successful at asserting air passenger rights for over 12 years.

The Flightright team’s promise

Thanks to our expertise, we enforce compensation with a very high rate of success. That’s why we can promise a completely free service in unsuccessful cases!

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Aer Lingus Additional services at the airport

If your Aer Lingus flight departure is delayed for more than normal, you immediately have the right to basic benefits and services. These rights vary depending on the distance of your flight. Below, you’ll find an overview of what you’re eligible for:

  • Short distance: from 2 hours waiting time – free drinks, free food, and 2 telephone calls, emails, or faxes
  • Medium distance: from 3 hours waiting time – free drinks, free food, and 2 telephone calls, emails, or faxes
  • Long-haul: from 4 hours waiting time – free drinks, free food, and 2 telephone calls, emails, or faxes

Delays of more than 5 hours

In this instance, you can, regardless of the distance, withdraw from your flight. Aer Lingus is obliged to either reimburse you or offer you alternative transportation to your destination.

Departure delayed until the next day

You’re eligible for a stay in a hotel, including transport to and from the airport. Contact Aer Lingus customer service directly and ask that confirmation of your hotel room and transfers to be provided in writing.

Useful advice & information about Aer Lingus

Aer Lingus oversaw nearly 15 thousand outbound flights from the UK in 2016 to 91 destination airports. It is the second largest airline in Ireland, after Aer Lingus, operating with a fleet of 49 Airbus aircraft.

Punctuality – certainly not the worst offenders
In 2016, 32 Aer Lingus flights were delayed over three hours and 91 flights were cancelled outright. Based on the number of flights they operated, these numbers make Aer Lingus one of the better performers that year.

Cooperative and responsive to compensation requests, but they take their time
Aer Lingus are responsive and cooperative with Flightright’s efforts to secure passenger compensation. They are, however, one of the slowest in paying out – although this is something which they are at least improving on.

Information about online check-in
Most of Aer Lingus’ flights allow you to check in between 2 and 30 hours before departure, but it is worth checking as some of their European airports only allow you to check in 4 hours before takeoff. It is also advisable to check-in online to avoid delay and Aer Lingus has an app that will make things even easier.

Your flight didn’t take off yet?

You can simply enter your flight details for your future flight and we will let you know whether you’re eligible for compensation. Enter your flight here:

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Aer Lingus – Summary of Operational Activities in 2023 

Airline Name Total Number of Flights Total Number of Cancellations Total Number of Delays 
Aer Lingus 103,966 1,291 477 

According to Flightright Data, in 2023, Aer Lingus operated a total of 103,966 flights. During this period, there were 1,291 cancellations and 477 delays. 

Top 5 Major Airports Aer Lingus Operated at in 2023 

Airport Name Total Number of Flights Total Number of Cancellations Total Number of Delays 
Dublin 38,522 336 199 
Belfast (G.B. Belfast City Airport) 8,049 180 38 
London (Heathrow) 6,807 68 
Manchester 3,991 89 16 
Edinburgh 2,918 69 22 

According to Flightright Data, in 2023, the major airports Aer Lingus operated at included Dublin, Belfast (G.B. Belfast City Airport), London (Heathrow), Manchester, and Edinburgh. Dublin had the highest number of flights at 38,522, with 336 cancellations and 199 delays. 

Had flight problems with Aer Lingus?

Flightright takes care of your rights in the event of flight delays, cancellations, and overbooking and is committed to ensuring that you receive your compensation from the airline.

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