As of 2022, London Luton Airport continued to be a significant hub for both domestic and international flights, serving as the base for major airlines such as easyJet, Ryanair, TUI Airways, and Wizz Air UK. The airport experienced a notable increase in passenger traffic and aircraft movements, reflecting its critical role in connecting travelers with a wide range of destinations. With its location in Bedfordshire, just north of central London, Luton remains an essential part of London’s airport network, contributing to its status within the UK and beyond. Furthermore, Luton Airport has expanded its destination offerings, now connecting passengers to over 145 locations, underlining its growth and adaptability in meeting the needs of modern travelers.
According to Flightright Data, in 2023, London Luton Airport had a total of 46,063 scheduled flights. Out of these, 441 flights were cancelled, representing 0.96% of all scheduled flights. Additionally, 292 flights were delayed, making up 0.63% of the total. There were 733 incidents, which constituted 1.59% of all departing flights.
We will endeavour to uphold your rights against whichever airline you have suffered disruption with when flying out of Luton airport. With our simple online calculator you have the ability check for free if you’re eligible for compensation and directly submit your claim online.
Your rights when delayed at Luton Airport
- Up to €600 compensation according to EU legislation
- Regardless of the ticket price
- Claim on flights up to 6 years old
- When the flight was cancelled, overbooked or delayed 3 or more hours
Tips and Tricks when delayed at Luton Airport
- Verify the reasons for the delay with the airline
- Insist on getting your basic benefits and services at the airport
- Exchange contact details with other disrupted travellers
- Gather proof: photos, receipts of expenses, vouchers etc
More in-depth information regarding the EU Regulation and your passenger rights.
In which cases are flight delays eligible for compensation?
The total compensation hinges on the flight distance – the amount you paid for your ticket is not a factor. First and foremost your flight has to arrive at its destination with a delay of at least 3 hours. It must also fall under the current EU Regulation. Compensation claims are retrospectively valid up to 6 years. Below is a table explaining which compensation you’ll be entitled to:
Delay, cancellation, overbooking or missed connection flight? You are entitled to:
| Short distance up to 1500 km | Medium distance up to 3500 km | Long distance from 3500 km |
| e.g. London – Edinburgh | e.g. London – Athens | e.g. London – Tokyo |
| 250€ | 400€ | 600€ |
Statistical Overview of Airlines at London Luton Airport in 2023
London Luton experienced a diverse range of operations. The most active carrier was easyJet, operating a total of 21,208 flights with 302 cancellations and 111 delays, reflecting a high volume with a relatively moderate rate of disruptions. Following close behind, Wizz Air UK managed 7,456 flights, with 39 cancellations and 49 delays, indicating a slightly lower volume but efficient operations. Wizz Air also had a significant presence with 7,269 flights, 41 cancellations, and 80 delays. Ryanair operated 5,794 flights with 17 cancellations and 38 delays, showing a strong performance with minimal disruptions. Overall, the operational data from London Luton in 2023 showcases a robust performance with a few disruptions primarily managed by the major carriers.
Top 5 Airlines at London Luton Airport
| Airline Name | Total Flights | Cancellations | Delays |
|---|---|---|---|
| easyJet | 21,208 | 302 | 111 |
| Wizz Air UK | 7,456 | 39 | 49 |
| Wizz Air | 7,269 | 41 | 80 |
| Ryanair | 5,794 | 17 | 38 |
| Wizz Air Malta | 2,912 | 26 | 10 |
Additional services available when delayed at Edinburgh Airport
In cases of heavy delay, you’ll be eligible for some services and benefits at the airport. These are dictated by the length of the delay and the length of the flight. Below is an overview of what you’re eligible for:
- Short distance, less than 1500 km: over 2 hours delay – free drinks, food and 2 emails, telephone calls or faxes
- Medium distance, between 1500-3500 km: over 3 hours delay – free drinks, food and 2 emails, telephone calls or faxes
- Long-haul, from 3500 km: over 4 hours delay, free drinks, food and 2 emails, telephone calls or faxes
When delays reach over 5 hours
If the delay extends over 5 hours, you are entitled to cancel your flight. The airline must then reimburse you the costs or organise alternative transportation.
When departure is delayed until the next day
You’re entitled to a stay in a hotel including transfer to the hotel and back to the airport. Contact the airline directly to request confirmation of your hotel and transportation in writing.
The Flightright Promise
Thanks to our expertise, we are able to enforce compensation with a very high success rate. That’s why we’re confident promising a completely free service if your case is unsuccessful!
- up to €600 compensation per person
- over 11,000,000 happy customers
- 99% success rate in court
Useful advice & information about London Luton
13.3 million passengers passed through Luton Airport in 2022, connecting to various domestic and international destinations across Europe, North Africa, and the Middle East. The airport, recognized for serving the London metropolitan area as a key hub for low-cost travel, continues to be an operating base for major airlines such as easyJet, Ryanair, TUI Airways, and Wizz Air UK.
London Luton continued to show resilience and competence in its operational performance through 2023, maintaining a strong stance on minimizing flight cancellations and striving towards improving flight punctuality.
Wifi at London Luton
London Luton Airport now offers unlimited free WiFi throughout the airport for all passengers. To connect, simply select ‘Luton Airport WIFI’ from the list of available networks on your Wi-Fi-enabled device and follow the welcome page instructions.
More information about London Luton here.
Your flight from London Luton did not go as planned?
Passengers may be entitled to compensation for flight delays, cancellations and overbooking under EU law. Flightright enforces your rights.
Recently cancelled or delayed flights at London Luton Airport
Here you’ll find delays and cancellations at London Luton Airport that could entitle you to financial compensation. Use our online calculator to check your entitlement to compensation and let Flightright do the rest of the work.
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Strike action at Luton Airport
If staff go on strike at Luton airport, passengers are unable to claim compensation against the airlines as strikes are deemed to be an ‘exceptional circumstance’. You will, however,l be able to make use of some additional services and benefits should the strikes badly delay your flight. You may also be offered alternative transportation by your airline.
What rights do I have as a passenger if my flight is canceled due to a strike at London (Luton) Airport?
If your flight is planned to depart from London (Luton) and there is a strike at the airport, first check if your flight is affected by the cancellations due to the strike. According to the EU Passenger Rights Regulation, you are entitled to alternative transportation or a refund of the ticket price. In addition, you may be entitled to compensation if there are no extraordinary circumstances, and it is an internal airline strike. Contact your airline for further information regarding substitute transportation, rebooking, or ticket refund as well as on-site services such as meals and, if necessary, accommodation and transportation to the hotel.
Can I get compensation if my flight is delayed or canceled at London (Luton) due to a strike?
A flight cancellation or significant delay of more than three hours due to a strike is often considered an extraordinary circumstance, provided the strike is not within the control of the airline or its personnel. There is no entitlement to compensation in case of extraordinary circumstances. However, passengers should be aware of their rights to basic care and catering services at London (Luton) Airport. This includes meals, refreshments, and, if necessary, accommodation, depending on the duration of the delay and the flight distance. Also, important to know: If your flight is canceled because the airline staff is on strike, you are entitled to a refund of your ticket price, alternative transportation, on-site catering, and additional compensation.
We will be happy to help you in case of flight problems with the airline for:
We have already been able to help with problems at the following airports, among others
We have already taken successful action against these and more airlines
Your flight did not go as planned?
In the event of flight delays, cancellations and overbooking, passengers may be entitled to compensation or ticket reimbursement. Flightright enforces your rights.