Loganair - Compensation for delayed flights | Flightright UK

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Loganair - Ticket refund and compensation in case of flight delays and cancellations

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Recent flight delays and cancellations with Loganair

Click to view all recent flight delays and cancellation data for Loganair. The table below gives you an inside view of how much information we have at our disposal.

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Here’s what our customers say after receiving compensation from Loganair through Flightright.

About Loganair

Loganair, since her independence from Flybe, franchise in 2017, has served people by overseeing flights between 28 inbound and outbound destinations from the UK, The Republic of Ireland, and Norway. This airline has had more flights canceled than it has had delayed, about four times more. Are you subjected to delays or cancellations with Loganair?

At Flightright, we assist Loganair passengers who have been subjected to a delay or flight cancellation to enforce their rights. Getting compensated is quick and simple. To get started, use our free online calculator to check your eligibility for a Loganair flight delay compensation. For flight cancellations due to economic reasons, we see good chances to have a compensation claim, especially if you were informed by Loganair not more than 14 days before your flight.

What are my rights when delayed with Loganair?

  • According to EU law up to €600 Compensation
  • Regardless of the ticket price
  • Flights up to 6 years old
  • When the flight was delayed at least 3 hours, canceled or overbooked
  • Meals and refreshments. Free transport, accommodation (in the case of an overnight stay), and access to phone and email.

What should I do when delayed with Loganair?

  • Confirm the reason for the delay with the airline.
  • Collect proof: photos, receipts of expenses, vouchers, etc.
  • Insist on your basic benefits and services at the airport.
  • Check your eligibility for compensation with our free online calculator

More in-depth information regarding the EU-regulation and your passenger rights.

Under what conditions is your flight delay with Loganair eligible for compensation?

Based on the 2004 EU261 ruling, the amount of compensation is dependent on the distance of the flight – not on the amount you paid for your ticket. Fundamentally, your flight or replacement transportation has to arrive at its destination with a delay of at least 3 hours.

Additionally, the flight must either take off or land in the European Union. In the latter case, the airline must also have its headquarters in the EU. Your claims are valid up to 6 years, retrospectively. It does not matter whether you took the flight as a business traveler or as part of a package holiday; the person who suffered the inconvenience of the flight disturbance is the one who is eligible to receive the compensation. Don’t take any excuses! Vouchers for food or hotels do not negate the airline’s responsibility to pay your compensation. The airline must be responsible for the flight’s disturbance. Extraordinary circumstances like a strike or bad weather relieve the airline of its responsibility.

Note: the amount of compensation is dependent on the distance of the flight – not on the amount you paid for your ticket.

A Loganair passenger is entitled to compensation in the event of the following:

  • Flight delay: If your Loganair flight arrives at your destination more than 3 hours later than expected.
  • Flight Cancellation: if you were not informed of the cancellation or informed less than 14 days before departure.
  • Overbooking: If you had suffered a denied boarding due to overbooking of your flight.
  • Missed connecting flight: If you missed a connecting flight due to a delay in one of the legs, and you arrived at your destination more than 3 hours later than expected.

Don’t take any excuses!

  • Meal vouchers or accommodation (in the case of an overnight delay) do not suffice for compensation.
  • All flight packages are covered by this regulation and only the person on the passenger manifest who has suffered the delay, irrespective of who paid for the ticket, will receive compensation for the disturbance.
  • Your claims are valid up to 6 years in the past.
  • Only extraordinary circumstances such as union strikes or bad weather relieve the airline of this responsibility.

Here is an overview of which compensation you’ll be entitled to, based on the circumstances of your delay:

  • Short distance flight delays – Below 1500km – Passengers are due €250 compensation from Loganair.
  • Medium distance flight delays – Between 1500km and 3500km – Passengers are due €400 compensation from Loganair.
  • Long distance flight delays – Over 3500km – Passengers are due €600 compensation from Loganair.

Delay, cancellation, overbooking or missed connection flight? You are entitled to:

Short distance up to 1500 kmMedium distance up to 3500 kmLong distance from 3500 km
e.g. London – Edinburghe.g. London – Athense.g. London – Tokyo
250€400€600€

How to claim compensation from Loganair

First off, you have to check, understand, and confirm that you have fulfilled all requirements to make you eligible to claim your compensation from Loganair, according to the European Union Regulation. As happy as one can be to claim the compensation benefits, it is often not a simple process, as it requires getting access to flight databases, comparison of similar scenarios, and validating your claims under European Regulation No. 261/2004, etc. The truth is, for an individual without a legal orientation in this regard or access to the required technologies, this can be a very intimidating venture.

Having an understanding of how this works, Flightright offers you an easier alternative, which is to let us get into the logistics for why you enjoy your rightful benefits. All you need to do is to enter your flight details into our free, online compensation calculator, to validate that you deserve the claims against the airline. The process of validation takes a short minute. Once on track, you get an assessment, and we work the process of helping you get compensated. With more than 11 million customers, we boast of quality service and guarantee a successful recovery. By choosing us, you are opting to join the more than 11 million satisfied customers who have used our service. We are a dependable partner, and we have been successful at asserting air passenger rights for over 12 years.

The Flightright team’s promise

Thanks to our expertise, we enforce compensation with a very high rate of success. That’s why we can promise a completely free service in unsuccessful cases!

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Loganair Additional services at the airport

If your Loganair flight departure is delayed for more than normal, you immediately have the right to basic benefits and services. These rights vary depending on the distance of your flight. Below, you’ll find an overview of what you’re eligible for:

  • Short distance: from 2 hours waiting time – free drinks, free food, and 2 telephone calls, emails, or faxes
  • Medium distance: from 3 hours waiting time – free drinks, free food, and 2 telephone calls, emails, or faxes
  • Long-haul: from 4 hours waiting time – free drinks, free food, and 2 telephone calls, emails, or faxes

Delays of more than 5 hours

In this instance, you can, regardless of the distance, withdraw from your flight. Loganair is obliged to either reimburse you or offer you alternative transportation to your destination.

Departure delayed until the next day

You’re eligible for a stay in a hotel, including transport to and from the airport. Contact Loganair customer service directly and ask that confirmation of your hotel room and transfers be provided in writing.

Information about Loganair

Loganair is located in the heart of Scotland and manages flights between 28 destinations within the European Union. The airline operated under the Flybe Franchise for about 7 years and became independent in September 2017 as an entity on its own.

Punctuality and impression
Being the 5th ranked most used flight in Europe, Loganair, in 2018, had 854 canceled flights and 243 delayed flights. The canceled flight took a toll of about 2.22% of the entire flights it processed in 2018. The totality of canceled and delayed flights took about 2.85% of the all-time flights in 2018

Resistance to compensation payouts
Logan Airlines is not likely to hold you against your delayed or canceled compensations once you are eligible. However, the process of claiming your outstanding rights can be very easy if you trust us to get it done for you.

Information about online check-in
As of August 2017, Loganair does not operate an online check-in. The check-in is done in person and this is possible 90 minutes before departure and as late as 30 from departure. As Loganair is soon to break from Flybe (sometime in September 2017), it will be worth visiting their website to see if their check-in policy has changed.

Your flight didn’t take off yet?

You can simply enter your flight details for your future flight, and we will let you know whether you’re eligible for compensation. Enter your flight here:

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According to Flightright Data, in 2023, Loganair had the following operational activities: 

Loganair – Summary of operational activities in 2023 

Airline Name Total number of Flights Total number of Cancellations Total number of Delays 
Loganair 46,134 1,535 253 

In 2023, Loganair operated a total of 46,134 flights. Out of these, there were 1,535 cancellations and 253 delays. 

Top 5 Major Airports Loganair Operated at in 2023 

Airport Name Total Number of Flights Total Number of Cancellations Total Number of Delays 
Aberdeen 5,607 183 48 
Glasgow (Int.) 5,571 153 11 
Edinburgh 3,769 115 12 
Southampton 2,957 71 
Kirkwall 2,514 143 20 

According to Flightright Data, in 2023, the top 5 major airports where Loganair operated were Aberdeen, Glasgow (Int.), Edinburgh, Southampton, and Kirkwall. Aberdeen saw the highest number of flights at 5,607, with 183 cancellations and 48 delays. Glasgow (Int.) and Edinburgh also had significant operations with 5,571 and 3,769 flights, respectively. 

Had flight problems with Loganair?

Flightright takes care of your rights in the event of flight delays, cancellations, and overbooking and is committed to ensuring that you receive your compensation from the airline.

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