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Boston Logan Airport

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Boston Logan Airport - Always Trouble with Airlines

Facts and Figures about Logan International

General Edward Lawrence Logan International Airport (BOS), also known simply as Boston Airport, has 4 terminals and 103 boarding gates, which serve over 40 airlines and more than 100 different destinations. The newest terminal is Terminal E, with the capacity to handle up to 2,000 passengers every hour. The airport is the biggest transportation centre in New England, and its economic contribution to the local economy is well over $7 billion per year. Logan airport employs 16,000 people.

The domestic routes that carry most passengers are flights to Chicago, Atlanta, Washington, San Francisco, and Philadelphia. When it comes to international routes, the most in-demand are London, Paris, Toronto, and Dublin. In 2013, over 30 million passengers passed through Logan airport, with the airport handling 361,339 aircraft movements and close to 700,000 tonnes of freight. Because of the relatively short distance between Logan airport and Boston city centre, passengers have a large number of transportation options, which include taxis, city buses, limousines, shared vans, underground trains, shuttles, water taxis, and the Logan Express. In 2007, Logan was listed as the easiest airport to get to in the whole of the United States.

A look at the history of Massachusetts' main airport

Like many other airports in the United States, Logan International was built during the 1920s. The facility was inaugurated in September 1923, and initially, the airport was given the name of Jeffery Field. The construction of the airport was prompted by a local campaign carried out by several Massachusetts businessmen, who requested more airmail facilities.
During its first years, Jeffery Field was used mostly by the army and by the local Air Guard, as well as by the US postal service. The first passenger flight at this airport took place in April 1927, taking passegers from Boston to New York on a carrier that would later become American Airlines. The airport received its current name in 1943, in memory of a local Spanish-American war hero.

Delays and Cancellation Statistics at Logan Airport

During the winter months, Logan airport experiences frequent delays and cancellations as a result of extreme weather. The peak period is between 6am and 9am, when an average of 121 flights are scheduled. In normal weather conditions, 95 per cent of flights departing during this period are on time. In terms of delayed arrivals, 18 per cent of all daily arrivals are 15 minutes late or more.
The airlines whose flights experience the most common delays are South West Airlines (with 86 percent of flights being on time) and American Airlines (with 89 percent). The most punctual airlines when it comes to departure times are Cape Air, Delta Airlines, United Airlines, Shuttle America, and Air Tran, and Pinnacle Airlines, which are also the most punctual arriving airlines.
To track scheduled flights and find out more about delays and cancellations of specific flights, passengers can visit Boston Logan International airport's website.

What rights do I have?

Under EU law, you can get up to 480£ compensation in the event of a delay, cancellation or overbooking of your flight.
This is true regardless of the ticket price and up to 6 years retrospectively.


What to do when delayed?

  • gather information
  • Take photos
  • You are entitled to vouchers
  • Keep documents from the airline, such as letters, tickets, vouchers
250 €
< 1,500km
3H Delay
400 €
1,500km - 3,500km
3H Delay
600 €
> 3,500km
3H Delay
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