EU passenger compensation
- Flight delayed?
- Flight cancelled?
- Denied boarding?
Fast and hassle-free
Check your rights within minutes. We already helped over 400,000 passengers from all over Europe.Our company is supported by the European Union.
No win no fee
Compared to a lawyer we only receive a success fee if the airline pays your compensation.
Our experienced travel law experts will cater for your rights and handle all the paperwork. We indemnify you from the cost risk.
A relief for air travellers [...] ideal for people who don't want to hire an attorney.Stern.de 01/2012
flightright helps passengers based on successZDF WISO 02/2012
flightright shows the results in the clearest way and with minimum input burden.geldsparen.de 02/2012
An interesting alternative to paying an attorney.Finanztest 02/2012
My personal test was handled consistently correct.Clever Reisen 05/2012
Insist on your passenger rights! We help in case of cancelled / delayed flights.
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Claim compensation for cancelled or delayed flights
For many, the long awaited vacation or international business trip comes and goes without a problem. However, for thousands of airline passengers every year, this is not always the case. Flight delays, cancellations or missed connections more often than not, make the holidays a frustrating experience. Fortunately, according to EU Regulation 261/2004, air passengers might be able to receive compensation from the airlines for their troubles dating up to 3 years in the past.
With flightright you get your passenger rights without the stress and risk of expense
For passengers trying to submit their own claims requests, the process is not an easy one. Airlines will rarely pay voluntarily, often citing “extraordinary circumstances” to reject the claim even if they were actually responsible. This is where flightright comes into play: we represent your passenger rights and demand your right to compensation from the airlines. Through our collective airline and legal expertise, our professionals will handle all of the paperwork and stress on your behalf. The only cost to you is a percentage of the paid compensation amount if we are successful with your claim. Even in situations where we have to go to court and involve our lawyers, flightright will cover the expense! (Read more: How much does flightright cost?)
Your passenger rights are worth money
In order to receive compensation from the airlines, your flight cancellation or delay must meet the following criteria. To qualify, your flight must be operated by an EU regulated airline. This means that you are either departing any airport within the EU on a different airline, or are flying into Europe with an EU based airline. In addition, both the distance of the flight and delay time impact the amount of compensation passengers may be able to claim, ranging from 125 to 500 per person. As a basic guideline:
- Flights under 1,500 km with a delay of 2 hours or more are entitled to 250 EUR.
- Flights between 1,500 km and 3,500 km with a delay of at least 3 hours can receive up to 400 EUR.
- Flights of 3,500 km or more and a waiting time of 4 hours can claim up to 500.
- Delays lasting more than 5 hours give passengers the option to withdraw from the flight altogether and be flown back to their original destination.
Furthermore, any passenger who is experiencing a delay is entitled to receive care benefits from the airline. These can include drinks, meals, phone calls and any necessary transportation or accommodation costs while you wait. If you meet any of the previous criteria and have experienced a flight delay, cancellation or overbooking in the past 3 years, let flightright handle your case. The free compensation calculator allows you to check former flights and calculate your level of compensation within minutes! (Read more: General information for Passengers )